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Privacy Policy

Last updated: March 30, 2026

1. Introduction

LMN Auto ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use etp("Service"). This policy complies with the Korean Personal Information Protection Act (PIPA) and other applicable privacy laws.

2. Data Controller

LMN Inc.
Email: privacy@lmnauto.com
Phone: +82-10-5370-0537

3. Information We Collect

3.1 Information You Provide

  • Account Information: Name, phone number, email address (optional)
  • Alert Preferences: Your vehicle search criteria for auction alerts
  • Communications: Messages you send us through contact forms or support
  • Payment Information: When you subscribe, your payment is processed by a third-party payment processor (PortOne). We receive only the last 4 digits of your card number, billing address, and transaction records. We do not store full card numbers.

3.2 Information Collected Automatically

  • Device Information: Browser type, operating system, device identifiers
  • Usage Data: Pages visited, features used, search queries, click patterns
  • Log Data: IP address, access times, referring URLs
  • Cookies: Session identifiers and preferences (see Section 8)

4. Purpose of Data Collection

PurposeLegal Basis
Account creation and managementContract performance
Sending auction alerts via SMS/emailConsent
Providing auction data and analyticsContract performance
Processing subscription paymentsContract performance
Responding to inquiries and supportLegitimate interest
Improving our Service and featuresLegitimate interest
Preventing fraud and abuseLegitimate interest

5. Data Retention

Data TypeRetention Period
Account informationUntil account deletion + 30 days
Alert subscriptionsUntil unsubscribed or 1 year of inactivity
Usage logs90 days
Payment and transaction records5 years (Electronic Commerce Act, Article 6)
Support communications2 years

6. Third-Party Sharing

We may share your information with the following categories of third parties:

RecipientPurposeData SharedRetention
PortOne (KCP, NHN)Payment processing (Korea)Payment info, phone, emailDuration of service
AnthropicAI-powered data analysisUser queries, auction data contextDuration of service
InfobipSMS/OTP deliveryPhone numberDuration of service
TwilioSMS/OTP deliveryPhone numberDuration of service
ResendEmail deliveryEmail addressDuration of service
Google CloudData hosting & processingAll dataDuration of service
Google AnalyticsUsage analyticsAnonymized usage dataDuration of service
SentryError monitoringError logs, device infoDuration of service

We do not sell your personal information to third parties.

7. Your Rights (PIPA Compliance)

Under PIPA and other applicable laws, you have the following rights:

  • Right to Access: Request a copy of your personal information
  • Right to Correction: Request correction of inaccurate information
  • Right to Deletion: Request deletion of your personal information
  • Right to Suspend Processing: Request suspension of data processing
  • Right to Withdraw Consent: Withdraw consent for data processing
  • Right to Data Portability: Receive your data in a portable format

To exercise these rights, contact us at privacy@lmnauto.com. We will respond within 10 days as required by PIPA.

8. Cookies and Tracking

Cookie TypePurposeDuration
EssentialAuthentication, securitySession / 7 days
FunctionalPreferences, settings1 year
AnalyticsUsage statistics (GA)2 years

You can manage cookie preferences through your browser settings.

9. Data Security

  • Encryption in transit (TLS/SSL) and at rest
  • Secure cloud infrastructure (Google Cloud Platform)
  • Regular security assessments and updates
  • Access controls and authentication

10. International Data Transfers

Your data may be transferred to and processed in countries outside Korea, including the United States (Google Cloud, Twilio, Sentry, Anthropic). We ensure appropriate safeguards are in place, including contractual clauses with data processors that comply with PIPA requirements for cross-border data transfers.

11. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send you a notification via email or through the Service.

13. Contact Us

For privacy-related questions or to exercise your rights, please contact:

Privacy Officer
LMN Inc.
Email: privacy@lmnauto.com
Response time: Within 10 business days

If you are not satisfied with our response, you may file a complaint with the Personal Information Protection Commission (PIPC) of Korea at www.pipc.go.kr.